information on our environmental, economic and social
activities can be found here.
Co Serve is committed to the active
management of quality concerns.
I have made this letter longer than usual, only
because I have not had the time to make it shorter '
Accordingly, in delivering
professional services, we draw on a
standard processes, and a
related suite of standard
procedures and concise
that can be accurately tailored to the requirements of each
We have developed a
Systems Manual, consistent with
the quality requirements of
setting out these processes,
procedures and documents.
approach to service delivery is project management based and
consistent with the principles embodied in the Project
Management Institute's (PMI)
Project Management Body of Knowledge (PMBoK).
We employ a suite of work
management tools to manage work schedules, resource
availability, activities and work products; to monitor
performance and communicate progress; and to collect billing
data and substantiate invoicing.
Professional Associations &
economics, information and communication technologies are
all complex and
constantly changing knowledge domains. As a result Co Serve
maintains a network of
professional associates and key technology partners to support delivery
comprehensive, up-to-date and cost effective consulting services.
In our reports and written advice any references made to the products and service offered by our
professional associates and key partners do not
necessarily imply endorsement, nor do they imply criticism
of products and services not mentioned.